Terms & Conditions
1. Registration and Payment ✔️
Courses and individual lessons can be booked in person, by email, or through the website. To make a booking, it is necessary to provide your full name, residential address, ax code (for users residing in Italy), phone number, and email address.
Booking is completed only upon payment, which can be made via bank transfer after receiving the invoice.
Unless otherwise indicated, according to Italian Law 190/2014 art.1 c.54 (Freelancers in the flat-rate scheme), the fees are exempt from VAT, which will not appear on the invoice. If the invoice amount exceeds €77.47, a stamp duty of €2.00 will be charged to the customer.
Before issuing the invoice, it is possible to cancel the registration without any cost or need to provide a reason, by sending an email to info.badacomeparli@gmail.com, specifying "Cancellation from course no. [course number]" in the subject line. After issuing the invoice, considering the preparation work already carried out by the instructor, unilateral withdrawal from the registration is not permitted, except for valid and proven reasons, subject to the instructor's acceptance.
In the case of cancellations, the amounts will always be refunded in accordance with the law, proportionally to the remaining lessons (including lessons where the student was absent or lessons to be held within the next 24 hours).
Individual lessons can be rescheduled free of charge and moved to another date up to 24 hours before the agreed-upon time. In case of cancellation less than 24 hours before the lesson, the full amount will be charged. Each lesson can be rescheduled a maximum of 1 time.
For group courses, there is no possibility of making up or refunding missed lessons by individual participants. The instructor will promptly send the lesson schedule according to the agreements made during the registration phase. Changes to the appointment calendar are allowed solely at the discretion and with the approval of the instructor.
In the event that lessons and courses cannot take place due to demonstrated force majeure reasons beyond the parties' control (e.g., epidemics, wars, complete blockages of computer systems), they may be suspended for a maximum of 180 days. If the resumption is not possible after this period, the relationship will be considered terminated, and the amount corresponding to the unheld lessons will be refunded.
3. Course and Lesson Conditions 👩🏻💻
If lessons are cancelled due to the instructor's unavailability, they will be rescheduled for a later date. If it is not possible to reschedule, a proportional amount will be refunded for the missed hours.
Registration for group courses is always subject to reaching the minimum number of participants. If the minimum number is not reached, the fees will be fully refunded to the participants. Alternatively, the courses can take place, subject to the acceptance of all participants, with an additional fee or a reduced number of sessions.
Unless otherwise specified, manuals and other teaching materials are not included in the fees and must be purchased separately by the participants.
4. Technical Requirements for Online Lessons 💻
To participate in online courses and lessons, a stable internet connection and appropriate equipment, such as a camera and microphone, are required. For an optimal user experience, it is recommended to use Zoom desktop client https://explore.zoom.us/en/terms/.
The instructor is not responsible for malfunctions and inconveniences, including the impossibility of conducting lessons, attributable to participants' equipment or connection.
5. Obligation of Means and Limitation of Liability ✨
The instructor undertakes to conduct the lessons professionally and to the best of their abilities based on their experience. Students acknowledge and accept that the instructor's performance is of an intellectual nature (cf. art. 2230 of the Italian Civil Code) and represents an obligation of means. Unless otherwise agreed in writing, a specific result cannot be guaranteed, as it always depends on the student's abilities and commitment.
In any case, the contractual and non-contractual liability of the instructor is limited to 100% of the amount actually paid.
Even without explicit indication, the documents and materials provided for the lessons are considered protected by copyright and can only be used for personal use by the participants. Any further use is prohibited, including saving them on other electronic devices, reproduction, translation, modification for commercial or general disclosure purposes, and any form of commercial use or transmission to others. Even without applicable copyright laws, the materials, methods, and subject of the lessons, as well as the communications between the instructor and students, must be treated as confidential.
The learners, both current and potential, acknowledge and accept that they have the right to leave reviews regarding their satisfaction with the lessons, provided that the lessons have actually been taken, no confidential information is disclosed, and the review is truthful, complete with references to the specific course or lessons, and based on their personal evaluation in good faith. The participants also acknowledge that a violation of this provision may cause significant and irreparable harm to the instructor, who reserves the right to seek appropriate legal remedies in such cases.
8. Applicable Law and Dispute Resolution ⚖️
Without prejudice to the application of mandatory rules of European origin for consumer protection, these terms and conditions are governed by Italian law, in particular, the Consumer Code (Codice del Consumo) and Legislative Decree of April 9, 2003, no. 70 (“Attuazione della Direttiva 2000/31/CE relativa a taluni aspetti giuridici dei servizi della società dell’informazione nel mercato interno, con particolare riferimento al commercio elettronico”).
In the event of disputes between the instructor and each individual end user, it is informed that the European Commission provides a platform for online dispute resolution (ODR), accessible at http://ec.europa.eu/odr. For all disputes relating to these terms and conditions, the competent court shall be the court of the user's domicile or residence, according to the applicable law, or, at the user's discretion, the Court of Milan.
For all disputes relating to contracts and documents concluded/provided by other partners, users are encouraged to contact the partner directly, and it is noted that, in any case, the competent court shall be the court of the user's domicile or residence, according to the applicable law.
These terms may be modified from time to time, taking into account any regulatory changes. The new terms will be effective from the date of publication on the website for all registrations made after the publication date.
Last updated on 22.05.2023.
